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Multilingual server error message specifies inadequate fonts
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Description

The error message that reads, "Our servers are currently experiencing a technical problem," provides a translation into Vietnamese. However, many Vietnamese Wikipedia users will find the translation unreadable, because the page specifies Gill Sans MT, Gill Sans, Trebuchet MS, Helvetica, and finally the fallback "sans-serif" font. The first three all lack the Latin Extended Additional codeblock, which includes most of the characters necessary for displaying Vietnamese text. Helvetica and the standard sans-serif fonts do have the necessary glyphs, but Internet Explorer does not support font substitution.

As far as I can tell, Vietnamese is the only language on that page that requires the Latin Extended Additional codeblock, so a simple CSS rule like:

div#vi {
  font-family: Helvetica, sans-serif;
}

should do the trick.


Version: unspecified
Severity: normal
URL: http://vi.wikipedia.org/w/index.php?title=-&#Vietnamese

Details

Reference
bz12673

Event Timeline

bzimport raised the priority of this task from to Low.Nov 21 2014, 10:04 PM
bzimport set Reference to bz12673.
bzimport added a subscriber: Unknown Object (MLST).

jeluf wrote:

For me, the page works in Firefox, but not in MSIE.

Sorry, I don't have IE. Is the problem in IE that you can't reach the page, or that the text has missing characters? I just provided that URL because it's the easiest way to trigger a server error message. The developers may know another way to do it.

jeluf wrote:

The page that you've linked to looks fine in Firefox, but is showing square boxes for many characters in MSIE. This was meant as a notice to those trying to reproduce the bug in their browsers.

The link provided here gives me an English page, not Vietnamese page. Could you please provide the following details too?

  1. A screenshot of the issue.
  2. Version of IE used for testing.

Unless the ERR_ACCESS_DENIED page is different than the server downtime message, this error page is no longer being localized. I guess that renders the font issue moot.