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Maniphest T19706

Duplicate article_attachment row when an attachment is sent from AgentTicketCompose
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Description

See summary, examples:

https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=2236551&ArticleID=2963803&ZoomExpand=0#2963803
https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=2244273&ArticleID=2963942&ZoomExpand=0#2963942

I'm using FF 3.0.6.

Version: unspecified
Severity: normal
OS: Windows Vista

Details

Reference
bz17706

Related Objects

Event Timeline

• bzimport raised the priority of this task from to Medium.Nov 21 2014, 10:34 PM
• bzimport added projects: Znuny, Upstream.
• bzimport set Reference to bz17706.
• bzimport added a subscriber: Unknown Object (MLST).
pajz created this task.Feb 27 2009, 4:05 PM
DaBPunkt added a comment.Mar 4 2009, 10:40 PM

The row-view shows that there is only 1 atachment AFAIS.

tstarling added a comment.Mar 17 2009, 7:27 AM

Updated summary. The attachment is only sent once in the email, but two rows are created for it in the article_attachment table.

tstarling added a comment.Mar 17 2009, 7:45 AM

Submitted upstream at http://bugs.otrs.org/show_bug.cgi?id=3723

• bzimport added a comment.Aug 19 2011, 7:12 PM

mhershberger wrote:

Unassigning default assignments. http://article.gmane.org/gmane.science.linguistics.wikipedia.technical/54734

Matanya added a comment.Aug 5 2012, 8:49 PM

Upstream fixed. Looks OK, on OTRS.

Peachey88 added a comment.Aug 5 2012, 11:22 PM

(In reply to comment #5)

Looks OK, on OTRS.

This is a bug visible in the db backside, Please tell me how you checked it?

Matanya added a comment.Aug 6 2012, 5:51 AM

On me installation of OTRS, Which now I see is quite stupid, since it might not be the same setup as the wikimedia one.

Steinsplitter moved this task from Incoming to Resolved on the Znuny board.Mar 19 2015, 10:29 AM
TheDJ mentioned this in T237244: OOUI buttons with large labels breaks width of several special pages in mobile view.Nov 4 2019, 3:35 PM
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