RT provides no way to create an account
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	• brion
	Aug 16 2011, 9:09 PM

Description

RT provides no way to create an account -- makes it kinda impossible to file or view a ticket that someone says is in there.

Version: unspecified
Severity: normal
URL: http://rt.wikimedia.org

• bzimport raised the priority of this task from to Low.Nov 21 2014, 11:55 PM

• bzimport set Reference to bz30411.

• bzimport added a subscriber: Unknown Object (MLST).

Couple of things here:

We don't want everyone to have access to all tickets. Some of them are private.
If you're on the CC list for a ticket, you will get e-mail updates for it, even if you're not in the system (and you can e-mail back, to add your replies)
I don't believe sending e-mails as a non-user will file a new ticket just yet -- this should be changed eventually IMO.

An account is created upon emailing RT. Specified at: https://wikitech.wikimedia.org/wiki/RT#RT_access