RT has no password recovery system, making it impossible to figure out if you have an account or what your password is if everybody thinks you have an account and says you should be able to look at something in there but it turns out you don't have an account.
This is a transparency problem in general, but it's pretty aggravating within the company as well -- had to ask around for a while before found Ben who thinks he can set me up an account.
Version: unspecified
Severity: normal
URL: http://rt.wikimedia.org/
See Also:
https://rt.wikimedia.org/Ticket/Display.html?id=5408