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Internet Explorer mobile browser displays error for Wikipedia
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Description

Author: KilliondudeWP

Description:
I haven't experienced this bug, but someone who emailed the OTRS system did. After talking to Roan, I was advised to make a bugzilla report.

Device is 3G Samsung BlackJack (runs Windows Mobile 5.0). Error displayed is from IE and it says this: "Alert. This pages contains errors and cannot be displayed." No error code is given other than the above quoted portion.

User experiencing said issue cannot access any version of the mobile site nor the normal version. They are booted out of IE after attempting to accessing Wikipedia. They said it happens on any article (from any link) they attempt to access.


Version: unspecified
Severity: major
OS: other
Platform: Other

Details

Reference
bz33649

Event Timeline

bzimport raised the priority of this task from to Medium.Nov 22 2014, 12:06 AM
bzimport set Reference to bz33649.
bzimport added a subscriber: Unknown Object (MLST).

Killiondude, we just pushed a new design of the mobile site on Monday. I'm curious if you are still experiencing issues with Windows Mobile 5. I haven't been able to track down a device running WM5, so your input is greatly appreciated. Thanks!

KilliondudeWP wrote:

I emailed the user who originally emailed OTRS with this to see if anything has changed for them. They said they tried accessing Wikipedia today from Google, by going directly to the mobile site, and by attempting to use the full site all with no result. She said she got the same error message as before. (same device and version)

OTRS ticket is available here for those with access: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=6414073&ArticleID=7625090&QueueID=114

I haven't tracked down an emulator for this yet to look into this but it's possible that https://gerrit.wikimedia.org/r/6539 may help things

Can someone put me in touch with the user directly (I do not have OTRS access) - I'm hoping the problem is now fixed but if it isn't I'd like to find out some more by contacting the user directly.

(In reply to comment #5)

Can someone put me in touch with the user directly (I do not have OTRS access)

  • I'm hoping the problem is now fixed but if it isn't I'd like to find out some

more by contacting the user directly.

Jon, I've mailed Phillipe to get you OTRS access

Have reached out to user over email. Will feedback any findings.

Fixed by https://gerrit.wikimedia.org/r/7062
I've verified this on a labs instance with the reporter.

The problem was IE mobile ignores conditional if statements.

According to the reporter the problem is still persisting :-(

So it sounds like this is due to Varnish as the problem does not occur on a server without varnish

Labs is currently down but hoping to test it tomorrow and get a fix out.

This has now been fixed in https://gerrit.wikimedia.org/r/#/c/11619/ and deployed and verified by the reporting user