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UploadWizard not generating thumbnails
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Description

No thumbnails in UploadWizard (Wikimedia Commons)

I am uploading some pictures using UploadWizzard on Wikimedia Commons. But as you can see on attached image there are no thumbnails. Thus I am unable nearly unable to follow with file descriptione etc.

When I uploded files there was a message under each of them "file uploaded, unable to generait thumbnail".


Version: unspecified
Severity: critical
Platform: PC

Attached:

thumbnail_problem.jpg (523×1 px, 60 KB)

Details

Reference
bz39975

Event Timeline

bzimport raised the priority of this task from to High.Nov 22 2014, 1:02 AM
bzimport set Reference to bz39975.

(In reply to comment #1)

Similar to bug 39901?

Definitelly, the same error message after upload.

User Aktron on #wikipedia-cs just commented that files from screenshot doesnt have file type (i.e. jpg). But I uploaded them to Google Drive also, where they have jpg file type. I can see them normally elsewhere like on my Windows Vista or Google Drive.

Please add a specific file that causes this problem to the ticket, so that people can investigate.

(In reply to comment #4)

Please add a specific file that causes this problem to the ticket, so that
people can investigate.

For me it happens for all images when uploading > 2 in a batch.

Randoom file, which cant be uploaded via UploadWizzard (Wikimedia Commons)

Attached:

IMG239.jpg (2×1 px, 893 KB)

(In reply to comment #4)

Please add a specific file that causes this problem to the ticket, so that
people can investigate.

So, there were about 19 files, I am picking a randoom one.

  • Bug 39901 has been marked as a duplicate of this bug. ***
  • Bug 28924 has been marked as a duplicate of this bug. ***

Confirming this.

Users uploading via Upload Wizard aren't seeing thumbnails under two circumstances:

  • they're using a browser that doesn't support local thumb generation (e.g. IE)
  • they're uploading a batch that's larger than 10MB in total size (Upload Wizard then disables client-side thumb rendering to avoid massive disk churning)

Interestingly, I am unable to replicate this locally or on a standalone labs instance, so this may be related to the cluster configuration (e.g. Swift/multi-write).

The error message for a thumb URL (e.g.
https://commons.wikimedia.org/wiki/Special:UploadStash/thumb/10umttkk1v70.wpbutz.28.jpg/100px-10umttkk1v70.wpbutz.28.jpg
)

Internal Server Error

Fetching thumbnail failed: Array ( [0] => Array ( [0] =>
http-bad-status [1] => 404 [2] => Not Found ) ) url =
http://upload.wikimedia.org/wikipedia/commons/thumb/temp/7/71/20120911020358%21php1Fn9Kd.jpg/100px-20120911020358%21php1Fn9Kd.jpg

Confirmed fixed - please report/reopen if you're still seeing this issue. Many thanks, Aaron.

Thank you guys! It was just painy bug, I saw no thumbnail even with one file uploading having less than 10MB. So maybe my FF 15.0.1

Gilles raised the priority of this task from High to Unbreak Now!.Dec 4 2014, 10:21 AM
Gilles moved this task from Untriaged to Done on the Multimedia board.
Gilles lowered the priority of this task from Unbreak Now! to High.Dec 4 2014, 11:23 AM