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Maniphest T43403

UW does not display thumbs for OGV files in some browsers
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Description

a black thumb in FF

Seen in FF and Safari, in production, test2wiki, and beta labs.

Upload an OGV file to Commons using UploadWizard.
The steps for Upload/Release Rights/Describe should all show a thumb of the OGV video.

In FF the thumb is black.

Safari displays a page icon and ultimately says "The upload succeeded but the server could not get a preview thumbnail".

Thumbs almost always display correctly in Chrome/Chromium, but may occasionally show as black.

IE status is unknown.

Version: unspecified
Severity: normal

Attached:

blackthumb.png (537×1 px, 39 KB)

Details

Reference
bz41403

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StatusSubtypeAssignedTask
 OpenNoneT43371 Thumbnail/imagescaler (tracking)
 DuplicateNoneT43403 UW does not display thumbs for OGV files in some browsers

Event Timeline

• bzimport raised the priority of this task from to Low.Nov 22 2014, 12:45 AM
• bzimport added a project: UploadWizard.
• bzimport set Reference to bz41403.
• bzimport added a subscriber: Unknown Object (MLST).
• Cmcmahon created this task.Oct 25 2012, 7:39 PM
• Cmcmahon added a comment.Oct 25 2012, 7:39 PM
  • Bug 28810 has been marked as a duplicate of this bug. ***
Aklapper added a comment.Sep 9 2014, 5:44 PM

I tried with https://upload.wikimedia.org/wikipedia/commons/6/65/Examplevideo.ogv (37MB) in Firefox 31 on http://commons.wikimedia.beta.wmflabs.org/w/index.php?title=Special:UploadWizard

I did not get a black thumb but the "sheet of paper" icon.
After scrolling over it, I got the "broken sheet of paper" icon and "The upload succeeded, but the server could not get a preview thumbnail."

• Gilles added a project: Multimedia.Nov 24 2014, 3:21 PM
Jdforrester-WMF moved this task from Untriaged to Backlog on the Multimedia board.Sep 4 2015, 6:14 PM
Restricted Application added subscribers: Steinsplitter, Matanya, Aklapper. · View Herald TranscriptSep 4 2015, 6:14 PM
matmarex closed this task as a duplicate of T39036: Thumbnail missing on upload of video.Jul 20 2016, 4:25 PM
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