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Article Feedback - Satisfaction rating update
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Description

The feedback page shows a 'satisfaction rating' with the percentage of people who 'found what they were looking for' in its related article. The current version of this rating is only based on the last 30 feedback posts, including posts that were resolved or hidden. This doesn't seem right.

We propose to change the formula for that 'satisfaction rating', to base it on all posts that have NOT been marked as 'resolved', 'inappropriate', 'hidden' or 'oversighted'. So this count would include unreviewed posts, as well as posts that were marked as 'useful' or 'no action needed'. We also propose to remove the current 30-post limit, because it is confusing, arbitrary and inconsistent with the posts that are being shown to users.

This request is also posted on this feature requirements page, where we may expand it as needed:

http://www.mediawiki.org/wiki/Article_feedback/Version_5/Feature_Requirements#Satisfaction_Rating


Version: unspecified
Severity: normal

Details

Reference
bz43887

Event Timeline

bzimport raised the priority of this task from to Unbreak Now!.Nov 22 2014, 1:37 AM
bzimport set Reference to bz43887.
bzimport added a subscriber: Unknown Object (MLST).
  • Bug 44829 has been marked as a duplicate of this bug. ***
  • Bug 38643 has been marked as a duplicate of this bug. ***