Thehelpfulonewiki wrote:

Seems reasonable to me, although we should also be having a discussion as to when Bugzilla should be used over RT, which I believe mutante is discussing with other ops.

I remember now why a custom field is a stupid idea:
The "See Also" field should simply support URLs like the regex

^https://rt.wikimedia.org/Ticket/Display.html\?id=[0-9]+$

and https://gerrit.wikimedia.org/r/#/c/47050/ has an example how to extend the supported URLs.

Thehelpfulone: RT is used for request to be handled by ops.

Related URL: https://gerrit.wikimedia.org/r/59856 (Gerrit Change Ideb3b0890e625e488768d07a826f230e605723b6)

Deployed, see e.g. https://bugzilla.wikimedia.org/show_bug.cgi?id=46549