Page MenuHomePhabricator

[Possible Routing Issues] https://geoiplookup.wikimedia.org/ not responding
Closed, ResolvedPublic

Description

Author: peihana

Description:
Happens in en wikipedia, wikivoyage, wiktionary.

C:\Documents and Settings\user>ping geoiplookup.wikimedia.org

Pinging geoiplookup-lb.ulsfo.wikimedia.org [198.35.26.116] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.35.26.116:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Version: wmf-deployment
Severity: normal

Details

Reference
bz55907

Event Timeline

bzimport raised the priority of this task from to Needs Triage.Nov 22 2014, 2:17 AM
bzimport set Reference to bz55907.

Tracing route to geoiplookup-lb.ulsfo.wikimedia.org [198.35.26.116]
over a maximum of 30 hops:

1     1 ms     1 ms     1 ms  192.168.1.1
2    20 ms    18 ms    19 ms  nexthop.vic.iinet.net.au [203.215.7.251]
3    19 ms    18 ms    19 ms  te7-2.mel-pipe-bdr2.iinet.net.au [203.215.6.12]
4    19 ms    19 ms    19 ms  ae6-15.cr1.mel8.on.ii.net [150.101.33.104]
5    25 ms    27 ms    30 ms  ae1.cr1.cbr1.on.ii.net [150.101.33.24]
6    28 ms    26 ms    27 ms  ae0.cr1.cbr2.on.ii.net [150.101.33.7]
7    30 ms    31 ms    31 ms  ae2.br1.syd4.on.ii.net [150.101.33.22]
8   177 ms   177 ms   177 ms  te0-0-0-1.br1.lax1.on.ii.net [203.16.213.69]
9   207 ms   218 ms   207 ms  sl-st30-la-.sprintlink.net [144.223.30.1]

10 178 ms 179 ms 177 ms 144.232.1.177
11 188 ms 186 ms 188 ms 144.232.7.165
12 218 ms 229 ms 218 ms 144.232.7.140
13 189 ms 188 ms 187 ms sl-tisca1-369951-0.sprintlink.net [144.228.111.22]
14 216 ms 216 ms 216 ms xe-10-1-0.sjc10.ip4.tinet.net [89.149.184.122]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

As far as I know that address has been deprecated in favor of http://bits.wikimedia.org/geoiplookup.

Well it is butt ugly and so slow and should be turned off until whatever its problem is resolved. Count to 30+ awaiting response.

Any place that utilises javascript loads basically has to wait for the the problem to resolve before the js scripts can be activated. This includes English Wikisource with its header templates, and Wikidata with some of the helper scripts.

peihana wrote:

Is the problem one of these:

  1. https://geoiplookup.wikimedia.org/ is offline/inaccessible when it should be accessible
  1. https://geoiplookup.wikimedia.org/ is not supposed to be used any more and a script or other code is erroneously calling it.

Has https://gerrit.wikimedia.org/r/#/c/90103/ got anything to do with it?

adding my trace per ryan

C:\Users\ >tracert geoiplookup.wikimedia.org
Tracing route to geoiplookup-lb.ulsfo.wikimedia.org [198.35.26.116] over a maximum of 30 hops:
1 2 ms 1 ms 1 ms BigPond.BigPond [10.0.0.138]
2 10 ms 11 ms 12 ms 172.18.112.201
3 10 ms 10 ms 12 ms 172.18.70.202
4 18 ms 20 ms 11 ms 172.18.241.229
5 18 ms 10 ms 19 ms bundle-ether10.woo9.brisbane.telstra.net [203.45.53.229]
6 13 ms 14 ms 12 ms bundle-ether2.woo-core1.brisbane.telstra.net [203.50.44.9]
7 25 ms 22 ms 25 ms bundle-ether11.chw-core2.sydney.telstra.net [203.50.11.70]
8 27 ms 27 ms 27 ms bundle-ether1.oxf-gw2.sydney.telstra.net [203.50.6.90]
9 30 ms 26 ms 30 ms tengige15-0-0.sydo-core01.sydney.reach.com [203.50.13.102]
10 182 ms 182 ms 182 ms i-0-4-0-1.paix-core01.bx.telstraglobal.net [202.84.249.57]
11 228 ms 183 ms 184 ms i-0-4-0-5.paix02.bi.telstraglobal.net [202.40.149.54]
12 182 ms 183 ms 182 ms gtt-peer.paix02.pr.telstraglobal.net [134.159.61.82]
13 183 ms 181 ms 183 ms xe-9-2-0.sjc10.ip4.tinet.net [141.136.111.190]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.

Ryan was amazeballs like always. Should be fixed within the hour (due to cache).