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My wikipedia account password is not working
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Description

Hey there, Since yesterday my Wikipedia account password is not working. After the problem i changed my pass couple of time. But new password also not working. My wikipedia username is: NahidSultan

when i entered pass it replied (Login error Incorrect password entered. Please try again.). But i'm damn sure i've entered a correct password.


Version: wmf-deployment
Severity: major
OS: Windows 7
Platform: PC

Details

Reference
bz57791

Event Timeline

bzimport raised the priority of this task from to Needs Triage.Nov 22 2014, 2:33 AM
bzimport set Reference to bz57791.
bzimport added a subscriber: Unknown Object (MLST).

Thanks for taking the time to report this!

[Not security related => moving to Wikimedia/General]

(In reply to comment #2)

(https://toolserver.org/~quentinv57/sulinfo/NahidSultan)
it says my account is locked

This is because your global account
https://en.wikipedia.org/wiki/Special:CentralAuth/NahidSultan is locked.

See this https://meta.wikimedia.org/wiki/Special:Log?page=User:NahidSultan@global

You should create a temporary account on Meta-Wiki and either ask J.delanoy
https://meta.wikimedia.org/wiki/User_talk:J.delanoy or steward request
https://meta.wikimedia.org/wiki/SRG to be unlocked.

See https://meta.wikimedia.org/wiki/Lock for details. There might be a bug
about having the log-in message say something other than "wrong password"(it
would be filed under Extensions/CentralAuth)

(In reply to comment #3)

Thanks for taking the time to report this!

[Not security related => moving to Wikimedia/General]

I think this is invalid. This is expected behaviour of CentralAuth (from a steward's perspective, not user's).

File a separate bug about the lack of correct message for logging in after being locked.

(In reply to comment #4)

(In reply to comment #2)

(https://toolserver.org/~quentinv57/sulinfo/NahidSultan)
it says my account is locked

This is because your global account
https://en.wikipedia.org/wiki/Special:CentralAuth/NahidSultan is locked.

See this
https://meta.wikimedia.org/wiki/Special:Log?page=User:NahidSultan@global

You should create a temporary account on Meta-Wiki and either ask J.delanoy
https://meta.wikimedia.org/wiki/User_talk:J.delanoy or steward request
https://meta.wikimedia.org/wiki/SRG to be unlocked.

See https://meta.wikimedia.org/wiki/Lock for details. There might be a bug
about having the log-in message say something other than "wrong password"(it
would be filed under Extensions/CentralAuth)

Thanks. I asked J.delanoy to unlock.

J.delanoywiki wrote:

Unlocked. I do not know how adequately to apologize. I am on my phone, but I will be sure to address this more properly when I get to a more suitable device.

(In reply to comment #7)

Unlocked. I do not know how adequately to apologize. I am on my phone, but I
will be sure to address this more properly when I get to a more suitable
device.

At least it was resolved quickly, unlike bug 53755, from July, which is still unresolved.

I'm going to resolve this as a duplicate of the newly-created bug 57866, which specifically calls out the poor error message when an account is globally locked.

  • This bug has been marked as a duplicate of bug 57866 ***