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Mails to any wikimedia.org account/list from any account @wikimedia.org.ve bounces
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Description

Author: fhaidel

Description:
Every mail sent to/from any @lists.wikimedia.org.ve or @wikimedia.org from/to any account @wikimedia.org.ve bounces (including WMVE lists at lists.wikimedia.org) Mails to/from wikimedia.org.ve from/to any other domain work fine.


Version: wmf-deployment
Severity: normal

Details

Reference
bz60215

Event Timeline

bzimport raised the priority of this task from to Medium.Nov 22 2014, 3:05 AM
bzimport set Reference to bz60215.
bzimport added a subscriber: Unknown Object (MLST).

Please provide the exact bounce reason / attach such a Bounce notification email (and remove any confidentiual data from it).

fhaidel wrote:

Mail Delivery Subsystem mailer-daemon@googlemail.com
15:18 (Hace 0 minutos)

para mí
inglés
español Traducir mensaje
Desactivar para: inglés
Delivery to the following recipient failed permanently:

wikimedia-ve@lists.wikimedia.org

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain lists.wikimedia.org by lists.wikimedia.org. [208.80.154.4].

The error that the other server returned was:
550-Verification failed for <fhaidel@wikimedia.org.ve>
550-Cannot route to remote domain wikimedia.org.ve
550 Sender verify failed

  • Original message -----

X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

d=1e100.net; s=20130820;
h=x-gm-message-state:mime-version:date:message-id:subject:from:to
 :content-type;
bh=MiRSS8BuoIvWPtIIVEkywk5ztZpu0LkT4eJGkZMOjTQ=;
b=m6fh0hwh6Z+vJI1noGDfWi/ENfOUAqo82qrqD8RtAyQQ5A6HlaU7G/h7jcgYziwcfV
 5DwlDQ46v+wIl8hfH9gNgZBkFOVv0m+tXvXTW3U3bcF2Hj/ean48RXaqiu8T4d7bHvkr
 5r/1gUmflmH58dnu9raWjKNFaWXJssUTMvHmmFPHDapNmqvTrVYNujQqJK5g/EguoLR5
 fTJ2qAan7E30mq+/jeMORfUfnHV1j09esT7bqtYQZNAOuO7vMJOC0Oji2l3cipUpxHNH
 zGhtc94YdoRlJ/UkFAhNgTvk8jvZf/NwXZTMm3lI1sn4O81SxGykOZicKmeeTB9OSMEQ
 RUWQ==

X-Gm-Message-State: ALoCoQnyCpM6vYPeQld2kU7ynYV+D82HraSilIQ2T22ZujUIoacO9eZGSgKPWNDSBsUTmGiwagof
MIME-Version: 1.0
X-Received: by 10.181.13.40 with SMTP id ev8mr10549233wid.16.1390247301981;
Mon, 20 Jan 2014 11:48:21 -0800 (PST)
Received: by 10.217.161.201 with HTTP; Mon, 20 Jan 2014 11:48:21 -0800 (PST)
Date: Mon, 20 Jan 2014 15:18:21 -0430
Message-ID: <CAGFN0FNxGunhVU_akors8-BJ_s79N5PsrwpHnT=1+t8JyOd2jg@mail.gmail.com>
Subject: 1, 2, 3 probando...
From: Fhaidel Dominguez <fhaidel@wikimedia.org.ve>
To: Wikimedia Venezuela <wikimedia-ve@lists.wikimedia.org>
Content-Type: multipart/alternative; boundary=f46d0438925995bada04f06c2cd4

Probando a ver si sigue rebotando el correo

Saludos,

*Fhaidel Domínguez*
Portavoz
Wikimedia Venezuela
www.wikimedia.org.ve

*ES: "Imagina un mundo* en el que cada ser humano tiene la posibilidad de
acceder a la suma de todo el conocimiento. Ese es nuestro compromiso"
*GUC: *"*Jülüjain wanee mmakat *ein kapülain tü alijunakalirua jee

fhaidel wrote:

  • Mensaje original --------

Asunto: Delivery Status Notification (Failure)
Fecha: Sun, 12 Jan 2014 10:58:32 +0000
De: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
Para: maorx@wikimedia.org.ve

Delivery to the following recipient failed permanently:

grantsadmin@wikimedia.org

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain wikimedia.org by mchenry.wikimedia.org. [208.80.152.186].

The error that the other server returned was:
550-Verification failed for <maorx@wikimedia.org.ve>
550-Cannot route to remote domain wikimedia.org.ve
550 Sender verify failed

fhaidel wrote:

Any news on this, guys? Thanks

fhaidel wrote:

wikimania-l-request@lists.wikimedia.org
4:30 (hace 6 horas)

para mí
inglés
español Traducir mensaje
Desactivar para: inglés
Your membership in the mailing list Wikimania-l has been disabled due
to excessive bounces The last bounce received from you was dated
18-Jan-2014. You will not get any more messages from this list until
you re-enable your membership. You will receive 2 more reminders like
this before your membership in the list is deleted.

fhaidel wrote:

All communications between the WMF under wikimedia.org domain with Wikimedia Venezuela addressed to wikimedia.org.ve is locked. It's critical. Every official and private communication between this chapter and the foundation staff and volunteers is locked due to this issue. Please, check it.

wikimedia.org.ve responses fine to and from any other domain.

James Alexander: Any idea how to start debugging here? Or is this ops territory?

(In reply to comment #7)

James Alexander: Any idea how to start debugging here? Or is this ops
territory?

Sadly I think this is completely ops territory, this sounds like it's outside of mailman. I believe Philippe had issues emailing wikimedia.org.ve from a staff email account too though I've pinged him to get more info on his test.

Sent an email to ops@ and CC'ed fhaidel.

fhaidel wrote:

Hi guys,

As the problem could never be solved and this issue was very critical for our communications inside the movement, we decided to move our mail services to our shared hosting under our owm domain at wikimedia.org.ve

Now, we are working fine again out the wikimedia.org domain. Please, delete the following lists:

  • wikimedia-ve@lists.wikimedia.org
  • wikimedia-ve-afiliados@lists.wikimedia.org
  • wikimedia-ve-entusiastas@lists.wikimedia.org

Than you for all,

Regards,

Fhaidel.-

Yeha, not yet, sorry for that. As I wrote in comment 9 I CC'ed you but it looks like there was no answer. :(
No reason to WONTFIX yet, because that means being actively against fixing it. See https://www.mediawiki.org/wiki/Bug_management/Bug_report_life_cycle

Fhaidel,

I know this is late but I am working through the backlog and noticed this ticket. I am not certain if the issue is a problem that can be resolved by us or another issue outside of our scope. I noticed in a previous post you have moved away to your own mail servers. Do you still want the mailing lists removed? or would you prefer to try and resolve the issue.

Thanks
Chris Johnson

Received an email from Fhaidel confirming that the list can removed.

(In reply to Chris Johnson from comment #14)

Received an email from Fhaidel confirming that the list can removed.

In any case it should be diagnosed. See comment 8 about Philippe also having issues when not involving sodium (lists) at all. (sounds like at least)

Aklapper lowered the priority of this task from Medium to Low.Mar 9 2015, 2:23 PM
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I'm marking as declined as it seems this ticket is shrouded in status mystery. Please reopen if there are things to add.