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Maniphest T62247

Cannot complete uploads following description: Unable to check file's status (mw.UploadWizardDetails.js:1362)
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Description

Author: theskuj

Description:
Screenshot after about 20 minutes - no changes for ~19 minutes

I uploaded and described several photographs. During the next/publishing stage, one or two complete, but the others just spin forever (30 minutes plus). I cannot resume whatsoever - only restart entirely. I've wasted hours redoing this! Still doesn't work...

Version: master
Severity: normal
OS: Windows 8
Platform: PC
URL: https://commons.wikimedia.org/wiki/Special:UploadWizard

Attached:

Untitled.png (1×1 px, 157 KB)

Details

Reference
bz60247

Event Timeline

• bzimport raised the priority of this task from to Medium.Nov 22 2014, 3:08 AM
• bzimport added projects: Browser-Support-Google-Chrome, UploadWizard.
• bzimport set Reference to bz60247.
• bzimport added a subscriber: Unknown Object (MLST).
• bzimport created this task.Jan 20 2014, 2:56 AM
• bzimport added a comment.Jan 20 2014, 3:06 AM

theskuj wrote:

Checking my uploads manually on a separate tab, I can see that 5 were completed, but only 2 shown as completed on the upload page. The error seems to be the communication of a successful posting, and so others don't begin.

• bzimport added a comment.Jan 20 2014, 3:07 AM

theskuj wrote:

More uploads are completed than are shown by the upload page

Attached:

Untitled2.png (1×1 px, 427 KB)

Aklapper added a comment.Jan 20 2014, 12:58 PM

Hi Andrew.

In case this is a reproducible problem: Does anything appear in your browser's JavaScript console when loading the page? Can you please run the upload wizard with the debug option enabled? Just add "?debug=true" at the end of the web address (after "Special:UploadWizard") and then reload the page.
Do you by any chance have the "Chunked uploads for files over 1MB in Upload Wizard" preference enabled on Commons in the Upload Wizard preferences?

• bzimport added a comment.Apr 23 2014, 11:57 PM

srittau wrote:

I have the same problem on commons. This is very frustrating, since it means I have to reupload about 40 images.

The Javascript console mentions this three times (which corresponds to the number of stuck uploads):

Unable to check file's status load.php?debug=false&lang=de&modules=ext.uploadWizard&skin=vector&version=20140423T031516Z&*:151

Tgr added a comment.Apr 24 2014, 1:13 AM

Hi Sebastian,

can you try with debug=true, as Andre suggested, and copy here the console errors? Line numbers are rather useless when you are not in debug mode.

• bzimport added a comment.Apr 24 2014, 2:00 AM

srittau wrote:

I tried to upload multiple times now. The upload fails very frequently, I would say with about an 50% success change per upload. In the last try the first three uploads hung.

The error message with debug=true is:

Unable to check file's status mw.UploadWizardDetails.js:1362

This is with Chrome. I am now trying to upload with IE.

• bzimport added a comment.May 6 2014, 9:37 PM

srittau wrote:

Just as an update. Currently uploading works fairly well, although not 100% perfect. Could this be related to load on the servers? I have the impression (but this is just that, an impression) that status responses get lost or time out and the upload wizards does not recover from that gracefully.

Raymond added a comment.May 13 2014, 12:51 PM
  • Bug 65030 has been marked as a duplicate of this bug. ***
Raymond added a comment.May 13 2014, 12:53 PM

I have the same problems since a few days again. Using Firefox 29 on Win 8.1.

Using &debug=true for uploadin https://commons.wikimedia.org/wiki/File:A_round_building_in_Dunkerque-7600.jpg gave the following output on the console:

getUserData() und setUserData() sollten nicht mehr verwendet werden. Verwenden Sie stattdessen WeakMap oder element.dataset. requestNotifier.js:64
getPreventDefault() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen defaultPrevented. load.php:3255
"tofu detection took 0.001 seconds" load.php:11936
getAttributeNode() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen getAttribute(). load.php:2456
Das specified-Attribut von Attributen sollte nicht mehr verwendet werden. Es liefert immer true. load.php:2458
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getEditToken() mediawiki.api.edit.js:39
mw.ApiUploadFormDataHandler.prototype.configureEditToken() mw.ApiUploadFormDataHandler.js:48
mw.ApiUploadFormDataHandler.prototype.start() mw.ApiUploadFormDataHandler.js:67
mw.UploadWizardUpload.prototype.start() mw.UploadWizardUpload.js:102
mw.UploadWizard.prototype.setUploadFilled/<() mw.UploadWizard.js:621
mw.UploadWizard.prototype.makeTransitioner/<() mw.UploadWizard.js:742
.each() load.php:611
mw.UploadWizard.prototype.makeTransitioner() mw.UploadWizard.js:733
mw.UploadWizard.prototype.setUploadFilled() mw.UploadWizard.js:623
mw.UploadWizardUploadInterface.prototype.updateFilename() mw.UploadWizardUploadInterface.js:662
mw.UploadWizardUploadInterface.prototype.fileChangedOk() mw.UploadWizardUploadInterface.js:327
mw.UploadWizardUploadInterface.prototype.initFileInputCtrl/</<() mw.UploadWizardUploadInterface.js:275
finishCallback() mw.UploadWizardUpload.js:351
mw.UploadWizardUpload.prototype.checkFile/binReader.onload() mw.UploadWizardUpload.js:494

mozSlice am Blob-Objekt sollte nicht mehr verwendet werden. Verwenden Sie slice stattdessen. mw.FormDataTransport.js:110
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:190
mw.Api.prototype.post() mediawiki.api.js:119
mw.FormDataTransport.prototype.checkStatus() mw.FormDataTransport.js:256
mw.FormDataTransport.prototype.uploadChunk/</</<() mw.FormDataTransport.js:130

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:196
mw.Api.prototype.post() mediawiki.api.js:119
mw.FormDataTransport.prototype.checkStatus() mw.FormDataTransport.js:256
mw.FormDataTransport.prototype.uploadChunk/</</<() mw.FormDataTransport.js:130

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:190
mw.Api.prototype.post() mediawiki.api.js:119
mw.FormDataTransport.prototype.checkStatus() mw.FormDataTransport.js:256
mw.FormDataTransport.prototype.checkStatus/<.ok/<() mw.FormDataTransport.js:248

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:196
mw.Api.prototype.post() mediawiki.api.js:119
mw.FormDataTransport.prototype.checkStatus() mw.FormDataTransport.js:256
mw.FormDataTransport.prototype.checkStatus/<.ok/<() mw.FormDataTransport.js:248

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:190
mw.Api.prototype.get() mediawiki.api.js:104
mw.UploadWizardUpload.prototype.getStashImageInfo() mw.UploadWizardUpload.js:740
mw.UploadWizardUpload.prototype.getAndPublishApiThumbnail() mw.UploadWizardUpload.js:896
mw.UploadWizardUpload.prototype.setThumbnail/<() mw.UploadWizardUpload.js:1115
$.publish/<() jquery.pubsub.js:31
.each() load.php:611
$.publish() jquery.pubsub.js:30
$.publishReady() jquery.pubsub.js:49
mw.UploadWizardUpload.prototype.setSuccess() mw.UploadWizardUpload.js:319
mw.UploadWizardUpload.prototype.setTransported() mw.UploadWizardUpload.js:249
mw.ApiUploadFormDataHandler/this.transport<() mw.ApiUploadFormDataHandler.js:28
mw.FormDataTransport.prototype.checkStatus/<.ok() mw.FormDataTransport.js:253
jQuery.Callbacks/fire() load.php:974
jQuery.Callbacks/self.fireWith() load.php:1084
jQuery.Callbacks/self.fire() load.php:1091
mw.Api.prototype.ajax/xhr<() mediawiki.api.js:222
jQuery.Callbacks/fire() load.php:974
jQuery.Callbacks/self.fireWith() load.php:1084
done() load.php:7803
.send/callback() load.php:8518

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:196
mw.Api.prototype.get() mediawiki.api.js:104
mw.UploadWizardUpload.prototype.getStashImageInfo() mw.UploadWizardUpload.js:740
mw.UploadWizardUpload.prototype.getAndPublishApiThumbnail() mw.UploadWizardUpload.js:896
mw.UploadWizardUpload.prototype.setThumbnail/<() mw.UploadWizardUpload.js:1115
$.publish/<() jquery.pubsub.js:31
.each() load.php:611
$.publish() jquery.pubsub.js:30
$.publishReady() jquery.pubsub.js:49
mw.UploadWizardUpload.prototype.setSuccess() mw.UploadWizardUpload.js:319
mw.UploadWizardUpload.prototype.setTransported() mw.UploadWizardUpload.js:249
mw.ApiUploadFormDataHandler/this.transport<() mw.ApiUploadFormDataHandler.js:28
mw.FormDataTransport.prototype.checkStatus/<.ok() mw.FormDataTransport.js:253
jQuery.Callbacks/fire() load.php:974
jQuery.Callbacks/self.fireWith() load.php:1084
jQuery.Callbacks/self.fire() load.php:1091
mw.Api.prototype.ajax/xhr<() mediawiki.api.js:222
jQuery.Callbacks/fire() load.php:974
jQuery.Callbacks/self.fireWith() load.php:1084
done() load.php:7803
.send/callback() load.php:8518

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:190
mw.Api.prototype.get() mediawiki.api.js:104
mw.DestinationChecker.prototype.checkUnique() mw.DestinationChecker.js:297
mw.DestinationChecker.prototype.checkTitle() mw.DestinationChecker.js:125
$.fn.destinationChecked/this.checkTitle() mw.DestinationChecker.js:310
mw.UploadWizard.prototype.createInterface/</<() mw.UploadWizard.js:234
.each() load.php:611
mw.UploadWizard.prototype.createInterface/<() mw.UploadWizard.js:221
jQuery.event.dispatch() load.php:3058
jQuery.event.add/eventHandle() load.php:2676

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
mw.Api.prototype.ajax() mediawiki.api.js:196
mw.Api.prototype.get() mediawiki.api.js:104
mw.DestinationChecker.prototype.checkUnique() mw.DestinationChecker.js:297
mw.DestinationChecker.prototype.checkTitle() mw.DestinationChecker.js:125
$.fn.destinationChecked/this.checkTitle() mw.DestinationChecker.js:310
mw.UploadWizard.prototype.createInterface/</<() mw.UploadWizard.js:234
.each() load.php:611
mw.UploadWizard.prototype.createInterface/<() mw.UploadWizard.js:221
jQuery.event.dispatch() load.php:3058
jQuery.event.add/eventHandle() load.php:2676

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"mw.Api error: " "http" {xhr: Object, textStatus: "abort", exception: "abort"} load.php:11936
"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.getCategoriesByPrefix() mediawiki.api.category.js:68
_fetchSuggestions() jquery.mwCoolCats.js:187
maybeFetch() jquery.suggestions.js:104

"Use of mediawiki.api callback params is deprecated. Use the Promise instead." load.php:10015
console.trace(): load.php:10017
mw</<.log</log.warn() load.php:10017
.postWithEditToken() mediawiki.api.edit.js:22
mw.UploadWizardDetails.prototype.submit/<() mw.UploadWizardDetails.js:1446
mw.UploadWizardDetails.prototype.getWikiText/<() mw.UploadWizardDetails.js:1317
mw.UploadWizardDetails.prototype.valid() mw.UploadWizardDetails.js:743
mw.UploadWizardDetails.prototype.getWikiText() mw.UploadWizardDetails.js:1235
mw.UploadWizardDetails.prototype.submit() mw.UploadWizardDetails.js:1444
mw.UploadWizard.prototype.detailsSubmit/<() mw.UploadWizard.js:1157
mw.UploadWizard.prototype.makeTransitioner/<() mw.UploadWizard.js:742
.each() load.php:611
mw.UploadWizard.prototype.makeTransitioner() mw.UploadWizard.js:733
mw.UploadWizard.prototype.detailsSubmit() mw.UploadWizard.js:1159
startDetails/<() mw.UploadWizard.js:265
mw.UploadWizard.prototype.detailsValid() mw.UploadWizard.js:1106
startDetails() mw.UploadWizard.js:269
jQuery.event.dispatch() load.php:3058
jQuery.event.add/eventHandle() load.php:2676

"Unable to check file's status" mw.UploadWizardDetails.js:1362

Nemo_bis added a comment.Jun 27 2014, 11:07 AM
  • Bug 64439 has been marked as a duplicate of this bug. ***
Nemo_bis added a comment.Jun 27 2014, 11:12 AM

Per http://lists.wikimedia.org/pipermail/multimedia/2014-June/000602.html , I daresay this is the single most important bug with UploadWizard, probably responsible of some 9 % failure for uploaders who completed the "details" step.

I linked https://commons.wikimedia.org/w/index.php?title=Commons:Upload_Wizard_feedback&oldid=127585276#uploading_files_with_sizes_.3E12MB to this bug and bug 60821 which, *unlike* this, is about chunked uploading.

Aklapper added a comment.Aug 5 2014, 10:32 PM

(In reply to Nemo from comment #11)

Per http://lists.wikimedia.org/pipermail/multimedia/2014-June/000602.html ,
I daresay this is the single most important bug with UploadWizard, probably
responsible of some 9 % failure for uploaders who completed the "details"
step.

Multimedia team: Assuming that above numbers are still valid, are their plans to investigate this rather sooner than later? What's the plan?

Aklapper added a comment.Oct 16 2014, 1:00 PM

(In reply to Nemo from comment #11)

Per http://lists.wikimedia.org/pipermail/multimedia/2014-June/000602.html ,
I daresay this is the single most important bug with UploadWizard, probably
responsible of some 9 % failure for uploaders who completed the "details"
step.

Multimedia team: Assuming that above numbers are still valid, are their plans to investigate this rather sooner than later? What's the plan?

Tgr added a comment.Oct 16 2014, 1:58 PM

You can see current numbers at http://multimedia-metrics.wmflabs.org/dashboards/uw ; drop on the details step is 4-5% these days. About 80% of that drop seems to be attributable to various API errors; as far as I can see from the code, there is no error reported when "Unable to check file's status" is logged to the console, so there are higher-priority errors to start with, I think. (Which we did, finally, this week! Apologies for the long silence on the UploadWizard front.)

UploadWizard has changed quite a bit in the half year since this was reported, so if someone experiences this bug again, a new stack trace (with debug=1) would be helpful.

Tgr added a comment.Oct 16 2014, 2:11 PM

For error statistics and a rough first take on prioritization, see
https://lists.wikimedia.org/pipermail/multimedia/2014-September/000847.html

• Gilles added a project: Multimedia.Nov 24 2014, 3:20 PM
Aklapper added a project: Commons.Mar 10 2015, 4:45 PM
Steinsplitter moved this task from Incoming to Third-party software on the Commons board.Mar 11 2015, 12:51 PM
Jdforrester-WMF moved this task from Untriaged to Backlog on the Multimedia board.Sep 4 2015, 6:37 PM
Restricted Application added subscribers: Steinsplitter, Matanya. · View Herald TranscriptSep 4 2015, 6:37 PM
MarkTraceur lowered the priority of this task from Medium to Low.Dec 3 2015, 5:09 PM

I'm not sure what could have caused this problem, but since there have been no reports of it since we used callback functions for API calls (wow, it's been a while), I'm going to lower this for now. Let me know if there are more reports.

MarkTraceur unsubscribed.Jan 27 2017, 10:18 PM
Liuxinyu970226 removed a parent task: T39883: [DO NOT USE] Bug and feature requests related to Wikimedia Commons (tracking).Oct 27 2018, 11:25 PM
TheDJ closed this task as Resolved.Jun 14 2022, 2:23 PM
TheDJ claimed this task.
TheDJ subscribed.

This area of the code was heavily rewritten a couple of years ago. The message listed here is not even in the code any longer.

Per Mark's earlier comment, closing this as fixed and if you experience something similar a new ticket should be opened.

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