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Hovercards: Some popups do not have image loading for upto 15 seconds
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Description

Image doesnt show up for over 15 seconds - need alternate solution

We need a placeholder svg or some other treatment for popups where images do not show up for over 15 seconds.

You can test this on
https://en.wikipedia.org/wiki/Claude_Monet


Version: unspecified
Severity: major

Attached:

Screen_Shot_2014-03-26_at_5.03.03_PM.png (495×564 px, 79 KB)

Details

Reference
bz63156

Event Timeline

bzimport raised the priority of this task from to High.Nov 22 2014, 3:07 AM
bzimport added a project: Page-Previews.
bzimport set Reference to bz63156.
bzimport added a subscriber: Unknown Object (MLST).

(On a side note, this is most likely because the thumbnails are being generated on-demand, and that can take a while especially for high-quality images.)

Wow, 15 seconds! That sounds more then just rendering delay.

Vibha, after waiting 15 seconds, did the image ever load? If not I get a feeling this might actually be Bug: 63207 [1]. I realized this after reading Gilles' post-mortem [2] of the Monet page.

[1] https://bugzilla.wikimedia.org/show_bug.cgi?id=63207
[2] http://lists.wikimedia.org/pipermail/multimedia/2014-March/000162.html

Prateek, that image isn't working at all right now due to 63207. There's no chance it magically showed up after 15 seconds. I think it's more likely that Vibha gave up after 15 seconds or slightly moved the cursor and accidentally saw the hovercard right next to that one.

I'll let her confirm that and if it's the case I'll mark this as a duplicate and close it for now.

In that case, if you want to be sure, the best question for her isn't "did you see an image show up after 15 seconds", it's did you see that specific image: https://upload.wikimedia.org/wikipedia/commons/thumb/1/1b/Crossing_the_River_Styx.jpg/300px-Crossing_the_River_Styx.jpg show up

And not, for example, that one: https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/Sargent_MonetPainting.jpg/220px-Sargent_MonetPainting.jpg which is another hovercard a few pixels away.

To clarify, the image did not show up after 15 seconds and I gave up.

I thinks its safe to assume that this has nothing to do with thumbnail generation.

  • This bug has been marked as a duplicate of bug 63207 ***
Prtksxna raised the priority of this task from High to Needs Triage.Dec 3 2014, 5:29 AM
Prtksxna moved this task from Backlog to Archive on the Page-Previews board.